Privacy Policy

Website Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, will govern the relationship between you and KONG PERFORMANCE & AUTO MECHANICS LTD in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term “KONG PERFORMANCE & AUTO MECHANICS LTD”, “us”’ or “we” refers to the owner of the website whose office is at Unit 7 Magnet Business Park, Pacific Road, Bootle, Merseyside, Liverpool, L20 4DX. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. Please refer to our Cookies Policy on this website for further details.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to English law.

 

 


 

Terms and Conditions

Description

Whilst every effort has been made to ensure that goods are accurately described and are believed to be fit for purpose and vehicles as mentioned in our catalogues (online or in print), no warranty to this affect is given and no responsibility will be accepted in the event of an error in any catalogue or any damage resulting there from.

Dispatch

Promises of Delivery are given in good faith and every effort will be made to keep the dispatch dates given; we cannot however accept any liability for any loss caused through failure to deliver.

Claims

  1. Any Claims recoverable from carriers for non-delivery of goods must be made to us within 14 days from the date of invoice of advice note.
  2. Damaged items must be notified to carriers upon receipt of goods. Damaged items sent via carriers should be signed for as "Damaged” failing to do so would no warranty for your item.

Return of Goods

Stock items returned to us for credit or refund will be accepted subject to the following conditions.

  1. New stock items, which are returned within 7 days of the original invoice date and are deemed, to be "fit for resale" will be credited in full.
  2. New stock items, which are returned after 7 days of the original invoice date and are deemed, to be "fit for resale" will be credited less a 10% handling charge.
  3. New items that have been specially ordered and then subsequently returned and are deemed, "fit for resale" will be credited less a 20% handling charge.
  4. Any items returned to us which require re-packaging or cleaning will be subject to an additional charge of 35% from item cost.

We will NOT issue a credit for any items deemed to be "unfit for resale.

Payment

All products purchased on our Online Store or via eBay must be paid for in full prior to dispatch. We accept most credit and debit cards & PayPal. We do not accept payments from unsecure payment sites or American express.

General

These conditions shall be deemed to be incorporated as conditions of any order or contract accepted. No dealer or agent appointed to sell our goods on our behalf is authorised to transact any business, which gives any warranty, makes any representation, or incurs any liability on our behalf. We reserve the right to alter designs, constructional details, or prices without giving notice.

Guarantee

Every part which is sold by us either separately or assembled with other parts carries the following express agreements, which take the place of and exclude all conditions, warranties and liabilities whatsoever, which exist either by Common Law statute or otherwise. Any statement, description, condition or representation either verbal or contained in any advertisement, online, catalogue, leaflet or other publication shall not be construed as enlarging, varying or over-riding these.

Should any defect be alleged in material or goods supplied by us or workmanship within 12 Months or 12,000 Miles which ever come first (this EXCLUDES taxis, heavy goods vehicles or commercial) after purchase from us we undertake the immediate return of the part which is alleged to be defective, to our address accompanied by particulars as to the date of purchase, to examine the same, and should any fault be found by us on examination to be solely due to defective material or workmanship, we will repair the defective part or supply a new part in place there of free of charge. Items which we cannot see faulty or defective will be send back to our supplier for a inspection which can take up to 4 – 6 weeks depending on workload at the factory. We do NOT undertake to bear the cost of any work involved in reinstated a repaired or new part. This guarantee as to material or workmanship does not extend to defects caused by wear and tear, dirt, negligence, misuse or accidental damage and faulty fitment. Our responsibility is limited to the terms of this guarantee and we will not be answerable for any contingent or consequential or resulting loss, damage or personal injury whether to the purchaser or any other third party arising through any defect or from any claim for labour, material or other expenditure incurred in remedying any defect. This guarantee shall apply to parts repaired or replaced under the above clauses and the time limits as to such parts shall run as from the date when any part is repaired or replaced, all aforesaid implied conditions, liabilities and warranties being excluded.

We do not guarantee specialities of other firms or any component parts supplied to the order of the customer differing from our standard specification. The acceptance of the goods by the purchaser shall be considered an acknowledgement that they are sold and accepted subject to these conditions and the purchaser agrees to impose these conditions upon any person to whom these goods may be supplied.

Privacy Policy

This is our Privacy Notice to you about how we and our group use your personal data.

We collect your personal information here.

This helps us deliver the right goods. This helps us to provide you with the relevant services. 

We store your data and use it:

  • to register you and manage your account.
  • for research purposes.
  • to maintain security; to be lawful.

By Giving us your information, you agree to us contacting you with the information you supplied, including, email, telephone, post, to provide you with information about our goods or services and process payment.

We share it for the above uses and - to other businesses who will deliver the goods to you. We may share it with others to get the services we need.

We keep your personal data for the duration of our relationship and for legal reasons after that.

Your data is stored overseas.

If you do not accept these terms do not proceed. If you do, it means you accept it. You can get copies of what we have about you on payment of £100. You have other rights which we support.

For our Contact details click below

E: kongperformanceuk@outlook.com

KONG PERFORMANCE & AUTO MECHANICS LTD,
Unit 6/7 Magnet Business Park,
Pacific Road, Bootle,
Merseyside,
L20 4dx

T: 0151-922-8070

To read our full tiered policy please click here.

Cookies

  1. Introduction
    1. Our website uses cookies. By continuing to use this website without changing your cookie preferences we’ll assume that you consent to the use of cookies on our website in accordance with this policy.
  2. What are cookies?
    1. A cookie is a small text file containing an identifier (a string of letters and numbers) that is stored on your computer, tablet, mobile or other device by websites that you visit so that the device can be recognised at a later time. Cookies can be used by web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies are widely used in order to make websites work or work more efficiently and also to provide information on visitor behaviour by the website owner. Cookies may be either “persistent” cookies or “session” cookies.
    2. A session cookie will expire at the end of the user session, when the web browser is closed.
    3. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before that date).
    4. For further information about cookies please visit aboutcookies.org.
  3. Cookies used on our website
    1. On our website we use [only session cookies/session cookies and persistent cookies].
  • · Cookie preferences
  1. You can manage your preferences relating to the use of cookies on our website using the Cookie Control in the bottom left corner.
  • Blocking cookies
  1. Most browsers allow you to manage or block cookies. For example:
  2. In Internet Explorer you can manage cookies by clicking “Tools”, “Internet Options”, “Privacy”, and select the option you want using the sliding selector.
  3. In Google Chrome you can block all cookies by clicking “Settings”, “Preferences”, “Privacy”, “Block cookies”, and selecting the option you want.
  4. In Safari you can block all cookies by clicking “Settings”, “Preferences”, “Privacy”, “Block cookies”, and selecting the option you want.
  5. In other browsers please consult the “Help” information within your browser for information on how to manage or block cookies.
  6. Please be aware that blocking all cookies may have a negative effect on the usability of many websites
  • Deleting cookies
  1. Cookies that are already stored on your computer, tablet, mobile or other device can be deleted. Please consult information within your browser for information on how to delete cookies.
  • Contact us
  1. This website is owned and operated by KONG PERFORMANCE & AUTO MECHANICS LTD
  2. If you have any questions about the use of cookies on our website please contact us by email at kongperformanceuk@outlook.com or by phone at 0151-922-8070 or by post at Unit 7 Magnet Business Park, Pacific Road, Bootle, Merseyside, Liverpool, L20 4DX.
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